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What I’ve Learnt About Communicating Effectively from My First Job

The ability to communicate well is like passing a ball

The strength and technique must correspond with the condition of the receiver. The wind, the size of the ball and the equipment are crucial too. From an outsider’s perspective, it seems simple, but to the professional footballer, it is complicated.

In the case of communication, the words, the medium, the tone, and the gestures used are all decisive. They are carefully selected, arranged and fused into a message while having the receiver in mind. We need to consider what is the best approach – an email, a text, a phone call or a face to face discussion – to achieve an objective for a single task. Now, when I see three sentences, I see thirty minutes of hard work.

Contributed by Azrin Bin Hamdan on PRecious Communications’ website